Find Lost your license key?

Just enter the email address you used to purchase Signal below and your key will be instantly sent to that address.

Find Frequently Asked Questions

My device can't connect to the Signal server

Please see the troubleshooting guide for several steps you can try to resolve common connection issues.

Can I use Signal to stream music to my device?

Signal acts as a remote control for your Mac or PC's media player, it does not stream music directly to your iPhone or Pocket PC. If you're looking for a way to stream music to your stereo, Signal works great with dedicated streaming solutions like the Airport Express.

Will it work on my Windows Mobile Smartphone?

At this time Signal only supports the iPhone, iPod touch, and Windows Mobile Pocket PCs.

How do I install the Pocket PC client from a Mac?

Enter the web access URL in Pocket Internet Explorer on your device. You will be presented with an option to install the Pocket PC client wirelessly via Internet Explorer.

What is your upgrade policy?

All minor version updates are free, so if you purchase Signal 1.0 you'll also receive all 1.x updates at no additional charge. Major version upgrades (e.g., 1.x to 2.x) will typically require an upgrade fee, which is a significant discount over the purchase price. In addition, if a major version upgrade is released within 60 days of your purchase you will receive a free upgrade to the new version.

I didn't receive my license key - help!

License keys are sent via email automatically. If you do not receive your key within a few hours of purchasing, you may need to check your spam folder or verify that any spam filtering being used allows emails from support@alloysoft.com. You can use the license key retrieval form at the top of this page to have your registration email sent again.

Group Google Group

Visit the Alloysoft Google Group to talk with other users and see answers to past questions.

Email Contact Us

If you need additional support please contact us at support@alloysoft.com and we'll be happy to help.